Banking

AI upskilling for a bank

A nationwide programme preparing both everyday staff and decision-makers to use AI productively and safely, just as AI was being integrated into the bank.

Client: Large regional bank with 300+ branches Name kept confidential under NDA.
Sector: Banking
Solution: Two-track AI training programme with a shared curriculum
Region: Saudi Arabia
Delivered by: Spectravia with RPM Training Solutions

1,000+

staff trained in AI for everyday work

200

managers and decision-makers trained

97%

satisfaction rate

98%

would recommend the programme to others

96%

asked for the next-level AI course

More than 300 branches nationwide to upskill
AI about to be integrated into the bank
Staff needed to be ready both personally and professionally
Governance risk in retail and corporate banking

AI for everyday work
A practical track for 1,000+ staff across branches and head office.
AI for managers and decision-makers
A leadership track for 200 managers and decision-makers.
Shared curriculum
AI governance in retail and corporate banking, prompt engineering, banking use cases, AI tools with their strengths and fallbacks, and an individual AI project for every participant.

Beyond satisfaction, the programme defines how value is measured — adoption, time saved, governance compliance and one live AI project per participant — with targets to be baselined together with the bank.